FAQ - Flex Stay | Premium Corporate Housing Solutions

Q: What is included in each suite?

All suites feature enterprise-grade workstations, high-speed Wi-Fi, weekly cleaning, and fully equipped kitchens. Utilities and compliance documentation are provided.

Q: Is Flex Stay compliant with Vancouver's 2026 rental laws?

Flex Stay operates as mid-to-long-term corporate housing with 90-day minimum stays.

Q: Do I need a Provincial Registration Number to stay here?

For stays of 90 nights or longer, a Provincial STR Registration Number is not required. Flex Stay operates under a City of Vancouver Business Licence.

Q: How does Flex Stay handle audits?

Flex Stay provides a Corporate Housing Agreement for audit purposes.

Q: Are group bookings available?

We accommodate group and bulk bookings for teams or events. Contact us for dedicated rates and availability.

Support & compliance

Answers for executive stays

Find clear, direct answers to common questions about our corporate housing solutions, compliance, and booking process.

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Corporate Governance & Compliance

Is Flex Stay compliant with Vancouver’s 2026 rental laws?

Yes. We specialize in mid-to-long-term corporate housing. In Vancouver, we primarily offer 90-day minimum stays, which classifies these units as long-term tenancies under the latest provincial and municipal regulations. This allows us to operate in non-principal residences while providing the stability corporate clients require.

Do I need a Provincial Registration Number to stay here?

No. For stays exceeding 90 nights in Vancouver and 180 nights in Calgary, a provincial registration number is not required as these are classified as long-term residential stays. For any permitted shorter-term stays in principal residences, we maintain full compliance with a valid City Business Licence and a Provincial STR Registration Number as required by current 2026 legislation.

How does Flex Stay handle audits?

Every booking is backed by a formal Corporate Housing Agreement. We maintain detailed records of all stays, including guest identity verification and proof of stay duration, ensuring 100% "audit-ready" transparency for our clients and the City.

Productivity & Suite Standards

What is included in each suite?

All suites feature enterprise-grade workstations, LG 34" UltraWide Hub and ergonomic seating, high-speed Wi-Fi, weekly cleaning, and fully equipped kitchens. Utilities and compliance documentation are provided.

How do you guarantee internet reliability for remote work?

We bypass shared building Wi-Fi in favor of dedicated, private fiber-optic lines for every unit to ensure secure, lag-free video conferencing.

Are the kitchens equipped for long-term stays?

Yes. Our kitchens feature full-size appliances and gourmet cookware, allowing executives to maintain their dietary routines immediately upon arrival.

Support & Group Logistics

Are group bookings available?

Yes. We specialize in multi-suite logistics for project teams or large-scale relocations. Your dedicated Account Manager can coordinate arrivals across our entire portfolio.

Can families and pets stay in Flex Stay suites?

Many of our multi-bedroom residences are designed for families and are pet-friendly. We also provide neighborhood orientation guides to help families locate schools and essential services.

Is there a dedicated point of contact for my stay?

Every guest and corporate partner has access to 24/7 dedicated support for maintenance, extensions, or general logistics.

Answers for executive stays

Corporate Governance & Compliance

Productivity & Suite Standards

Support & Group Logistics

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