Privacy Policies

Last Updated: September 2025

This Privacy Policy describes how Flexstays.ca ("Flexstay," "we," "our," or "us") collects, uses, and discloses your Personal Information when you use our website and services. We are committed to protecting your privacy and handling your information in a responsible manner.

We may use your contact information to send you important updates, notifications, and communications related to your booking via SMS messaging, in compliance with applicable laws.

‍Our Commitment to Your Privacy

Your privacy is a top priority for us at Flex Stay. This policy outlines how we collect, use, and protect your personal information when you use our services and website.

Information We Collect

We collect personal information that is necessary to process your booking and provide our services, which may include:

• Your name, email address, and phone number
• Credit card or other payment information
• Booking details and preferences
• Government-issued ID for verification

How We Use Your Information

Your information is used solely for the purpose of fulfilling your reservation and providing you with our services. This includes:

• Processing payments and managing bookings
• Communicating with you about your stay
• Improving our services and customer support
• Complying with legal obligations

Information Sharing

We will not share, sell, or rent your personal information to third parties for marketing or other purposes without your explicit consent. Your information may only be shared with third-party service providers (such as a payment processor) for the sole purpose of fulfilling your reservation and providing you with our services.

Your Consent

By using our services, you consent to the collection and use of your information as described in this policy. You can update your information or contact us with any privacy-related questions at info@flexstays.ca.

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